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Welcome to CAMPUs HELPDESK

At CAMPUs, we’re here to make campus life smoother for you. Our WE Helpdesk System is your go-to platform for reporting CAMPUs-related (Estate related) issues, submitting requests, or sharing feedback.

With just a few clicks, you can:

• Submit complaints or requests effortlessly.

• Track the progress of your ticket in real time.

• Interact with our team seamlessly through a single thread.

Your input matters! We welcome your suggestions and comments to help us enhance our services and better support the university community in Feedback Section. Thank you for partnering with us to create a more efficient and enjoyable campus experience.

Logistic for organising events

Please use "Logistic" for requesting your logistic requirements for organising your events.  This would include requirements for chairs and tables, electrical points, aircondition at specific time if the event is not at normal working hours, cleaning and labour services if needed and other specific logistic requirement.

Request by students

Students / student clubs, shall get approval from your respective Assistant Registrar (AR) by attaching your scanned, approved letter for your REQUEST only.  However. all complaints can be submitted directly using the form in this system without the need for approval.

CC the ticket to your superior / colleague

Dear all,

In order to cc (Carbon Copy) your complaint or request (the ticket) to your Superior or / and colleagues, you only need to type multiple email addresses in Email box space provided by adding a 'coma' and a space after your email address.  For example:

your.email@ubd.edu.bn, your.boss@ubd.edu.bn, your.colleague1@ubd.edu.bn, your.colleague2@ubd.edu.bn

Only your first email will be considered as the person who are making complaints / request.  The following email addresses will be receiving the same tickets for their references.  They can also receive email notifications whenever WE Helpdesk team replies to the ticket and also whenever the ticket is being closed or resolved.